Terms of Service

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an entity, and Rain Green, operating through the registered Chinese entity 昆明润翠商贸有限公司. By accessing or using the website located at www.raingreen.lat and any related services, features, or content, you agree to be bound by these Terms. If you do not agree to all of these Terms, you are expressly prohibited from using the website and must discontinue use immediately.

Supplemental terms, service-level agreements, or project-specific contracts may apply to certain services. In the event of a conflict between these general Terms and any supplemental agreement, the supplemental agreement shall prevail to the extent of the conflict.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• Company, We, Us, or Our refers to Rain Green / 昆明润翠商贸有限公司, located at 西山区马街街道丰和苑9号楼1单元301CC, 昆明市 650000, China
• Website refers to the internet site accessible at www.raingreen.lat and all subdomains thereof
• Services refers to computer systems design, IT consulting, network engineering, managed IT services, cybersecurity assessments, and any other professional services offered by us
• You or Your refers to the individual or legal entity accessing or using the Website or Services
• Content refers to any text, images, graphics, code, data, or other materials appearing on the Website or provided through the Services

3. Eligibility and Authority

By using the Website or engaging our Services, you represent and warrant that you are at least eighteen years of age and have the legal capacity to enter into a binding contract. If you are using the Website or Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to you in these Terms shall include that organization.

4. Intellectual Property Rights

4.1 Our Intellectual Property

The Website and all of its content — including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, software, page layouts, design elements, and the overall look and feel of the Website — are the exclusive property of Rain Green and are protected by applicable copyright, trademark, and other intellectual property laws. The compilation of all content on the Website is our exclusive property.

4.2 License to Access

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Website for your personal and informational purposes. This license does not include any right to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website for commercial purposes
• Use any data mining, robots, scraping, or similar data gathering or extraction methods
• Modify, adapt, translate, or create derivative works based on the Website content
• Remove any copyright, trademark, or other proprietary notices from any content
• Use the Website in any manner that could disable, overburden, damage, or impair the Website

4.3 Trademarks

The name Rain Green, the Rain Green logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Rain Green or its affiliates. You may not use such marks without our prior written permission.

5. User-Generated Content and Communications

In the course of engaging our Services, you may submit technical requirements, project specifications, documents, code, or other materials to us. By submitting such materials, you grant us a limited, non-exclusive license to use, reproduce, and process those materials solely for the purpose of evaluating, proposing, and delivering the Services you have requested. You retain all ownership rights in your materials.

You represent and warrant that any materials you submit do not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party, and that you have all necessary permissions to share such materials with us.

6. Prohibited Conduct

You agree not to engage in any of the following prohibited activities in connection with the Website or Services:

• Violating any applicable local, national, or international law or regulation
• Transmitting any material that is defamatory, obscene, threatening, or otherwise objectionable
• Attempting to gain unauthorized access to any part of the Website, the server on which it is stored, or any server, computer, or database connected to the Website
• Introducing any viruses, trojan horses, worms, logic bombs, or other malicious code
• Conducting any systematic or automated data collection from the Website
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity
• Interfering with or disrupting the operation of the Website or the servers or networks connected to it
• Using the Website to send unsolicited commercial communications or spam

7. Service Engagement and Professional Services

7.1 Scope of Work

Each engagement for professional services shall be governed by a separate written agreement, statement of work, or proposal that specifies the scope, deliverables, timeline, fees, and any other relevant terms. These Terms of Service apply to your use of the Website and provide the general framework within which specific service agreements operate.

7.2 No Guaranteed Outcomes

While we apply professional skill, diligence, and industry best practices to every engagement, computer systems design and IT services inherently involve technical variables and dependencies that are beyond our exclusive control. We do not guarantee specific business outcomes, revenue increases, or performance metrics unless such guarantees are expressly stated in a written service-level agreement.

7.3 Client Responsibilities

For any service engagement, you agree to provide us with timely access to relevant systems, data, personnel, and information reasonably necessary for us to perform the Services. Delays in providing such access may affect project timelines and delivery schedules, for which we shall not be held responsible.

8. Fees and Payment Terms

Fees for our professional services are specified in individual service agreements, proposals, or statements of work. Unless otherwise agreed in writing, payment terms are net thirty days from the date of invoice. Late payments may incur interest at the rate of 1.5 percent per month on the outstanding balance, or the maximum rate permitted by applicable law, whichever is lower. All fees are exclusive of applicable taxes, which shall be your responsibility where required by law.

9. Disclaimer of Warranties

The Website and all content, materials, and information provided through it are made available on an as is and as available basis, without any representations or warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Rain Green disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Website will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components
• Warranties regarding the accuracy, completeness, reliability, or currency of any content on the Website
• Warranties arising from course of dealing, course of performance, or usage of trade

This disclaimer does not affect any warranties that cannot be excluded or limited under applicable law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Rain Green, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use the Website or Services
• Any unauthorized access to or use of our servers and any personal data stored therein
• Any interruption or cessation of transmission to or from the Website
• Any bugs, viruses, trojan horses, or other harmful code that may be transmitted through the Website
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content

Our aggregate liability for all claims arising out of or relating to these Terms or the Website shall not exceed the greater of the amount you have paid to us in the twelve months preceding the claim, or one hundred United States dollars. The limitations and exclusions in this section apply regardless of the theory of liability, whether in contract, tort, negligence, strict liability, or otherwise.

11. Indemnification

You agree to defend, indemnify, and hold harmless Rain Green and its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses — including reasonable legal and accounting fees — arising out of or relating to:

• Your violation of these Terms of Service
• Your use of the Website or Services in a manner not authorized by these Terms
• Your infringement of any third-party intellectual property or privacy rights
• Any materials or content you submit or transmit through the Website

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

12. Termination

We reserve the right to terminate or suspend your access to the Website, without prior notice or liability, for any reason whatsoever — including without limitation a breach of these Terms. Provisions of these Terms that by their nature should survive termination — including but not limited to intellectual property rights, disclaimer of warranties, limitation of liability, indemnification, and governing law — shall survive termination.

Upon termination, your right to use the Website will cease immediately. If you wish to terminate a specific service engagement, the termination provisions of the applicable service agreement shall govern.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms, the Website, or the Services shall be subject to the exclusive jurisdiction of the competent courts in Kunming, Yunnan Province, China. Notwithstanding the foregoing, we reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact us at help@raingreen.lat and attempt to resolve the dispute informally. We will make reasonable efforts to resolve any dispute through good-faith negotiation within a period of sixty days from the date of first notice.

14.2 Arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved through binding arbitration administered by the Kunming Arbitration Commission in accordance with its rules then in effect. The arbitration shall be conducted in the Chinese language and shall take place in Kunming. The decision of the arbitrator shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.

14.3 Class Action Waiver

All claims and disputes within the scope of this section must be arbitrated on an individual basis and not on a class or collective basis. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, epidemic or pandemic, governmental orders or regulations, labor disputes, telecommunications or network failures, power outages, or failure of third-party service providers. Our performance obligations shall be suspended for the duration of any such force majeure event, and the time for performance shall be extended accordingly.

16. Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any specific service agreements, statements of work, or proposals executed between you and Rain Green, constitute the entire agreement between you and us regarding the Website and Services. These Terms supersede and replace any prior agreements, communications, representations, or understandings — whether written or oral — relating to the subject matter hereof.

18. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will provide notice by posting the updated Terms on this page with a revised effective date and, where appropriate, by providing additional notice through the Website. By continuing to access or use the Website after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you are no longer authorized to use the Website.

19. Contact Information

For any questions, comments, or concerns regarding these Terms of Service, please contact us:

Rain Green / 昆明润翠商贸有限公司
Address: 西山区马街街道丰和苑9号楼1单元301CC, 昆明市 650000, China
Email: help@raingreen.lat
Phone: +15863555929
Website: www.raingreen.lat